This is the Day…Tuesday
October 27, 2020
My Dad was the owner of a small insurance agency in Gastonia. He began his insurance career at the George Jenkins Insurance Agency in downtown Gastonia in the 1960s. In the mid-1970s, Dad struck out on his own and began his own agency in the back office of my uncle’s paving business. My oldest brother was working with my Dad and once the agency grew, Dad built a small building on West Garrison Boulevard in Gastonia and the John Howe Insurance Agency was born.
Most of Dad’s business was for automobile coverage and homeowner’s insurance. After I graduated high school and spent one year at Appalachian State University, I also joined my Dad’s business. Working for my Dad was a great learning experience for me. He taught me so much about how to patiently grow a business. My Dad used to tell me that, “Business is all about relationships. If you can gain their trust, you will earn their business.”
However, there was one lesson that my Dad did not teach with his words. He did not have to tell me this lesson because he showed it to me every day. It was a lesson called integrity. Nearly every day, I watched my Dad as he built those relationships and spoke with customers who came into our office. Most of the time, my Dad was able to save the customer money and give them better insurance coverage for their automobile or home. But there were occasions when the numbers just did not add up.
My Dad could have easily tricked the customer into making a bad deal and buying worse insurance for more money. But in every case, I heard my Dad referring the customer to a different company. He would suggest what company to call and who to contact to get the best deal for their situation. Clearly, this was hurting his business in the short term. I once asked my Dad about this way of doing business and he told me, “If you treat people right, they will come back to you. It is never wrong to do the right thing.”
Now, that is the definition of integrity. Doing the right thing even if it hurts yourself. Doing the right thing even when no one is watching.
I am not sure if my Dad realized it but, he was operating from a great Scriptural truth. “And let us not grow weary of doing good, for in due season we will reap, if we do not give up.” Galatians 6:9
My Dad’s business flourished. I frequently noticed those customers he had treated fairly coming back to him and he reaped the good that he sewed. On this day God has given you, seek to always do the right thing. Even when it is unpopular. Even when it does not benefit you. Even when no one else is looking. When we always seek to do good and place our trust in God, the blessings will come back to us.